
CIVACTS
CivActs Project: Empowering Communities, Ensuring Accountability
The CivActs Project in Chitungwiza is a transformative initiative to address Good Governance challenges at the local level. Established to ensure that community rights are realized and governmental duties are fulfilled, the project fosters a platform for meaningful dialogue, transparency, and co-creation of solutions between service providers and residents. Through a series of well-coordinated activities such as community listening meetings, feedback sessions, surveys, radio programs, and online newsletters, CivActs has successfully engaged thousands of participants and reached millions via social media channels. The project specifically targets the broken trust between service providers and residents, addressing issues related to the provision of essential services like clinics, water, sewage reticulation, and residential land. CivActs aims to rebuild trust, alleviate resource pressure, and support sustainable development in Chitungwiza by promoting accountability and proactive service delivery